Reference

How Terms And Conditions Apply

These terms set the rules for opening an account, using the site, and asking for support on your record.

India accessAccount rulesLocal lawSupport path
2ip How Terms And Conditions Apply
CONTACT ROUTES

Where To Reach Us

If a clause is unclear, send the question from the email on your account so we can match it to your record.

Email Use the address linked to your account when you want a clause checked, a…
Chat Open chat for quick doubts on a sentence, a document check, or the status…
Form Choose the form when you need a clear trail for a correction, consent update…
DATA CARE

What We Keep And Why

We keep the records needed to run your account, verify actions, and answer term questions.

Account data

We store your registration details, request history, and account actions so we can match every change to the right file.

Cookies

Cookies keep the session active, remember your settings, and reduce repeated logins.

Security checks

If a login or request looks unusual, we may ask for an extra check before moving ahead.

Record retention

We keep records only as long as needed for account support, legal duties, dispute handling, and security checks.

Change requests

To change personal details, close an account, or ask for stored data, send a written request from the contact on…

Support logs

Support logs keep the date, topic, and outcome of each request so we can follow a term issue from start…

Questions About Your Terms

If you want a straight answer on access, account changes, or record handling, these questions cover the points people ask most. We keep the replies tied to the terms on this page, so you can see how local law, account checks, and written requests shape each decision. If your situation is unusual, send us the details from your registered contact and we will answer in writing.

They apply when you visit the site, open an account, or send a request through a connected channel. If local law does not allow access where you are, we treat the service as unavailable there.

Yes. If a rule in your area changes, we follow the stricter rule for that location. Access may pause until we can confirm what applies and whether your account can stay active.

Send the request from your registered contact and say what you want changed, corrected, or closed. We check the source first, then reply with the next step and any proof we need.

Do not keep using the account if a clause does not suit you. Write to support for clarification or closure help; continued use means you accept the wording then in force.

We keep records only as long as needed for account support, legal duties, dispute handling, and security checks. After that, the files are archived or removed under our retention schedule.

Yes. Entries through UPI, Paytm, PhonePe, or Google Pay must match the account details we hold. If they do not, we may pause the request until the details are checked.