Reference

2ip Privacy Policy for Your Account

This page sets out how we collect, use, share, and store account data on 2ip.

Account DataCookiesIndia RequestsRecord Retention
2ip 2ip Privacy Policy for Your Account
REQUEST CHANNELS

Ways to Reach Our Team

If you need access, correction, or deletion, the quickest path is the account area, where you can send a privacy request and attach the details we…

In-account message Send a privacy request from your account area and tell us whether you want…
Support email If you cannot sign in, email the support desk with your registered phone number…
Postal request For formal requests, send a written letter to the address shown in your help…
HOW WE HANDLE IT

How We Keep Records Safe

We keep privacy handling tight across sign-in, support, and record storage. Cookies remember session state, while security checks help spot unusual access and stop account changes that look…

Data minimisation

We ask for only the fields needed to create, verify, and service your account.

Cookie use

Cookies store session state, language choice, and device markers so you do not need to repeat the same steps every…

Access checks

When you ask for a sensitive change, we may send a one-time code or ask for a second proof point.

Retention

We keep personal data only while it is needed for account service, dispute handling, audit checks, fraud prevention, or a…

Correction

If a name, phone number, or address is wrong, send the corrected detail through support.

Contact path

For privacy questions, message the team from the account area and say what you want reviewed.

Privacy Questions You May Have

These answers cover the main privacy requests we handle for India accounts: what we collect, why cookies matter, how correction works, and how long records stay with us. If your request is tied to a specific account action, include enough detail for us to locate the record quickly. Where local law permits, you can ask to see, change, or close eligible data, and we will explain any item we must retain for legal or security reasons.

We collect the details needed to create, verify, and service your account, plus technical logs that help us keep access secure. That may include contact details, device data, session records, and support messages tied to your request.

Cookies help remember your session, language choice, and device state so you can move through the site without repeating the same steps. You can change browser settings, but some pages may ask you to sign in again.

Yes. Send a request through support, and we will confirm account control before sharing personal data we are allowed to provide. Where local law permits, we will also explain the format and timing for the response.

Yes. Share the correct name, phone number, or address, along with proof we ask for. After verification, we update the account, and we keep the earlier version only when a lawful record trail is needed.

We keep records only as long as needed for service, dispute handling, audit checks, fraud prevention, or legal duties. After that, we delete or anonymise them where our systems and the law allow.

Use the account area or support contact route and tell us what you want reviewed. We will guide you through the checks we need, then explain what can be changed and what must stay.

Yes. Access, correction, closure, and similar requests depend on local law and are available where local law permits. If we cannot complete part of a request, we will say why and point out the lawful limit.